BESTOLIFE® Terms and Conditions of Sale
MOQ (Minimum Order Quantity)
Full Layer Quantities - 1 & 2 gallon, 20 pails per layer / 3 ½ & 5 gallon, 12 pails per layer.
PRODUCTION LEAD TIME:
Orders under 10,000 lbs - 4 business days
Orders 10,000-20,000 lbs - 7 business days
Orders over 20,000 lbs - 10 business days
TERMS:
Credit terms subject to approval.
FREIGHT TERMS FROM BESTOLIFE PLANT:
Effective March 1, 2021 Shipments of 3,000 lbs. F.O.B. shipping point prepaid freight allowed for lower 48 United States only, excluding residential deliveries.
All freight charges delivered to a residential address will be passed on to the customer.
CONTAINER LOADING FEES:
It takes our plant 4 man-hours, cost for wood to block and brace, and our responsibility to properly mark the container. Here are the charges to load a container:
SPECIAL ORDERS:
Private label products or special packaging including but not limited to IMDG and IATA part numbers cannot be returned for credit and are subject to a 25% charge if order is cancelled or changed after production has begun.
RETURN OF MERCHANDISE:
BESTOLIFE® will accept returns shipped to a destination within the United States with prior written authorization from the sales manager which must be requested within six months of shipping date. If return is approved, materials must be received in resalable condition, freight prepaid to BESTOLIFE Corporation, 2222 Vanco Drive, Irving, TX 75061. Goods accepted for return will be credited at the original purchase price less a 25% restocking charge.
INTERNATIONAL RETURN OF MERCHANDISE:
BESTOLIFE will not accept return of merchandise on International Orders.
INTERNATIONAL HANDLING FEE:
Effective August 1st, 2022 BESTOLIFE® will charge a $250 Handling Fee on all international orders.
PACKAGING:
BESTOLIFE® offers Bins as one form of packaging. BESTOLIFE® Bins are an asset to our company and must be returned. Each bin has a serial # stenciled on the bin so that we can track these bins when returned to BESTOLIFE®. We offer prepaid freight when shipping the bin to your shipping point. A return freight charge of the empty bin is the responsibility of the customer.
RAW MATERIALS:
BESTOLIFE Corporation reserves the right to qualify multiple suppliers for raw materials. Each ingredient used in BESTOLIFE's® formulations has been evaluated thoroughly to ensure consistent performance to meet industry standards and customers' expectations.
LIMITED WARRANTY:
BESTOLIFE® Corporation makes the Limited Express Warranty that at the date of delivery; this product shall be free from defects in BESTOLIFE® raw materials and workmanship. This Limited Express Warranty is expressly in lieu of any other express or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose, and of any other obligation on the part of BESTOLIFE® Corporation. The sole remedy for breach of the Limited Express Warranty shall be the refund of the purchase price. All other liability is negated and disclaimed, and BESTOLIFE® Corporation shall not be liable for incidental or consequential damages.